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| Our legal obligation is to replace
or refund the cost of faulty goods. In addition to this
as a discretionary policy we will exchange or give credit
against goods returned within 28 days with the receipt
and in perfect unused condition. In fairness to all our
customers we DO NOT take back pens or aerosols as we cannot
guarantee that they have not been used and we do not take
back paper since even the most careful handling can cause
damage. |
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